Frequently Asked Questions

How long until I see my pictures, and how do I see them?: An online 'Screen Sharing ZOOM Viewing' is included with all sessions and it will take place 1-2 weeks after your session.
What forms of payment do you take?: I accept cash, e-transfer, Mastercard, Visa & debit.
Can we bring our pet to the session?: Pets are always welcome!
What if it rains the day of my outdoor session?: If it looks like it's going to rain, (overcast) then it is an AWESOME day for a session - perfect light! If it is actually raining we can reschedule.
Do my pictures have to be on the internet?: If you do not wish for me to share images online, please let me know and I won't.
How long will it take to get my pictures?: Once your images are chosen and paid for, it takes 3-5 weeks for prints and products.
Do I have to come back to the studio to pick up my pictures?: Delivery of your purchased products is included with your session, either personally by me, or by Canada Post.
How do I prepare for a session?: Once booked, I will go over all the details with you about what to wear and how to prepare.
Where is Captured Moments by Julie located?: I am located in Sudbury Ontario. My address is 1781 Vermilion Lake Road, Chelmsford ON P0M 1L0

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